Privacy Policy

Last updated: 31 March 2026

1. Introduction

NexFuel ("we", "our", or "us") is operated by NexVantage Pty Ltd (ABN pending), based in Sydney, Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the NexFuel mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We may collect the following types of information:

  • Location Data: With your permission, we collect your device's approximate or precise location to show nearby fuel stations and prices. You can disable location access through your device settings at any time.
  • Device Information: We collect device type, operating system version, unique device identifiers, and app version for analytics and troubleshooting.
  • Usage Data: We collect information about how you interact with the app, including pages viewed, features used, search queries, and session duration.
  • Advertising Identifiers: We may collect your device's advertising identifier (Google Advertising ID or Apple IDFA) for analytics and to serve relevant advertisements through third-party ad networks.

We do not collect your name, email address, phone number, or payment information unless you voluntarily provide it (e.g., by contacting our support team).

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service, including showing fuel prices near your location
  • Generate AI-powered price predictions and personalised fuel-saving recommendations
  • Analyse usage trends to improve the app and develop new features
  • Serve advertisements through third-party ad networks (e.g., Google AdMob)
  • Detect and prevent technical issues, fraud, or abuse
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

  • Google AdMob: For serving advertisements. AdMob may use your advertising ID and device information to deliver personalised ads. See Google's Privacy Policy.
  • Google Analytics / Firebase: For app analytics and crash reporting. See Firebase Privacy.
  • Supabase: For backend data storage and API services. See Supabase Privacy Policy.

5. Data Storage and Security

Your data is stored on secure servers provided by our infrastructure partners (Supabase, hosted on AWS in the Asia-Pacific region). We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide the Service and fulfil the purposes described in this policy. Usage data and analytics are typically retained for up to 24 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under the Australian Privacy Act 1988 and applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of personalised advertising (via your device's ad settings)
  • Withdraw consent for location tracking at any time via device settings
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@nexvantage.com.au

NexVantage Pty Ltd
Sydney, NSW, Australia